Frequently Asked Questions
If you don't see your question below, you can always reach out to us at eatbased@gmail.com.
General Questions
Where can I buy BASED products?
We've paused our online shop while we focus on this summer's market season. Get BASED in-person at these Toronto locations.
Do your products contain any dairy, eggs or animal by-products?
BASED is a 100% plant-based food company, meaning all of our products are free of dairy, eggs or animal by-products.
Do your products need to be refrigerated?
Yes, please keep your BASED products in the refrigerator for food safety and freshness.
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Do you use Canadian ingredients?
We are proud to support Canadian farmers. Over 95% of our ingredients are grown in the Canadian prairies.
How long do your products stay fresh?
BASED is proudly preservative free, which means our products have a shorter shelf-life than other dips and spreads. To guarantee freshness and quality, all products are made within 24 hours of purchase or pick-up. We recommend enjoying your BASED products within 5-7 days… if you can wait that long to finish them!
Do you ship to other provinces?
At this time, BASED is only available in Ontario.
Allergen Information
Are BASED products safe for people with celiac disease?
While none of our products contain gluten, BASED is not manufactured in a designated gluten-free facility and we cannot guarantee that no cross-contamination has occurred. We encourage our customers to make informed decisions dependent on the severity of their allergies about whether or not our products are safe for their consumption.
Do BASED products contain any allergens?
BASED products are made without the 8 priority allergens – milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, and soybeans. However, products are not made in a designated allergen-free facility and we cannot guarantee that no cross-contamination has occurred. We encourage our customers to make informed decisions dependent on the severity of their allergies about whether or not our products are safe for their consumption.